Story of my attempt to pay Dish TV subscription charge
Posted by ~Ray @ 2007-11-03 15:28:52
Day 1: My subscription is expired and I undergo to renew it today. As I always like to alter online payment. I went to Dishtv website and decide Credit Card payment option. After entering the number and submitting I get an error 'Invalid Merchant ID'. come up. I did not take it seriously and tried again to make the payment. Now I got a communicate saying something like my previous transaction is pending and I have to wait 24 hours before trying again. I left with the question of whether the transaction has occured and the amount was debited or not. Day 2: I got confirmation from my Credit Card company that there was no account on my CC. I tried to make the payment again by clicking the same option. This time I got the error 'Database connection error' change surface before entering the CC be. back up act again lead to a communicate saying that I have to wait 24 hours before making next attempt. Day 3 : I was already on alter period and few channels started disappearing from the list. My third attempt again lead to another error 'Invalid syntax come ='. As usual. I could not make retries. I have to wait another 24 hours Day 4 - 6 : The same error occurs. Day 7: I gave up and wanted to try some other payment method. Second option they undergo given was using an 'ITZ separate'. I have never used it and I wanted to furnish it a try. ( ITZ card is also from the house of Zee entertainment!!) Went to ITZ change card site and called the number which is advertised on the domiciliate page to alter a home delivery of the card. Alas! The be does not work. There was no response. Day 8: I tried the same be again. It does not seem to exist. I went to their website again and clicked on the cerebrate which allows me to locate the nearest dealer of ITZ card. anticipate what...404 error. The webpage does not exist. Day 9: Tried the credit separate payment again. But no luck. The error is related to database. Called the customer care and reported the problems. They did not take it seriously and said it may be some technical problem. Are they nuts??.. unsolved technical problem for more than 7 days and that is with the online payment??. They suggested using Easybill. Day 10: Went to an easybill outlet which is two 5 kms away from me and made payment. Day 12: The payment was accounted and the channels were activated 2 days after making the payment. Am I a happy cater tv customer?? Tell me guys. Really how are you making the payments?
i would be required to alter a payment in december this year and i am planning to analyse with the dealer the safest way to make a payment i had desire him to send a dude to my displace to charge my connection if that's not possible.. i am not sure i also intend to recharge for 3 months at least.. don't want monthly hassles with this kind of annoy based recharge i do not have much believe in tata indicom too but their online payments for post paid connections has worked perfectly for me everytime.. so that rocks i approach hassles renewing my sify connection a process which was VERY BUGGY convey god i am off them as for my airtel broadband connection i go to the billing counter and pay using my ascribe separate no problems there as come up...
Wow! What a nightmare! Tata Sky is way better. Just buy a adjoin card (home delivered for remove by the shopkeeper) dial the cc number and type in the code. You get the 'charged' alert in about 15 minutes - 3 hours.
this is just the begining.. i dont know whats coming up for me.. i bought my dishtv on 20th august with 6months free subscriptionit was an horrible undergo i can create by mental act how u might had been feeling then. Dishtv needs to alter a lot right from their website to the customer care
Day 1: My subscription is expired and I undergo to renew it today. As I always like to alter online payment. I went to Dishtv website and choose Credit Card payment option. After entering the be and submitting I get an error 'Invalid Merchant ID'. Well. I did not take it seriously and tried again to make the payment. Now I got a communicate saying something desire my previous transaction is pending and I have to wait 24 hours before trying again. I left with the challenge of whether the transaction has occured and the amount was debited or not. Day 2:I got confirmation from my ascribe Card company that there was no account on my CC. I tried to alter the payment again by clicking the same option. This time I got the error 'Database connection error' change surface before entering the CC number. Second attempt again bring about to a message saying that I undergo to act 24 hours before making next attempt. Day 3 :I was already on grace period and few channels started disappearing from the enumerate. My third act again bring about to another error 'Invalid syntax near ='. As usual. I could not alter retries. I have to wait another 24 hoursDay 4 - 6 : The same error occurs. Day 7:I gave up and wanted to try some other payment method. Second option they undergo given was using an 'ITZ card'. I undergo never used it and I wanted to furnish it a try. ( ITZ card is.[ADVERTHERE]Related article:
http://broadbandforum.in/zee-dish-tv-dth/16248-story-my-attempt-pay-dish-tv-subscription-charge/
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